Saturday, August 7, 2010

Dish Network is unethical

So I just spent the last hour and a half of my life trying to cancel my dish network service after not evening having it for 72 hours. Guess what, they want me to pay a $400+ cancellation fee after failing to install the service correctly. How? I don't know they can do it, but they think they can. After making 3 calls to Dish Network they finally got me to someone who was NOT reading from a script and cared, but she was not given any power to make an executive decision even though she was from the "Executive Resolution Team". She was very helpful and I hope that the service does work, but I don't think it's going to fix the issue overall. Well see what happens when the new receiver shows up!

Oh, I'll be posting more about this.